At Mennotech, we deliver comprehensive IT security and support solutions tailored to businesses of all sizes. Our goal is to provide peace of mind through proactive monitoring, advanced security, and responsive support. Below is an overview of the services we offer across our plans and modular options.

Core Services Offered by Mennotech

1. Advanced Endpoint Protection (AEP)

• Zero Trust Architecture for every device.
• Protection against 100% of unknown threats without impacting productivity.
• Continuous monitoring of operating system activities.
• Automatic detection, cleansing, and quarantine of suspicious files.

2. Unlimited Support

• Same business-day support for all subscribed users.
• Direct access to senior technicians via email, text, or phone.
• Onsite support available.
• No call center delays or ticket escalation wait times.

3. Cloud Services Configuration

• Secure setup of cloud services to prevent vulnerabilities.
• Identity protection and license management.
• Provisioning, managing, and deprovisioning user accounts securely.

4. Managed Detection and Response

• Continuous threat detection for servers and workstations.
• Incident remediation and response services.

5. Security Awareness Training (SMB and SMB Plus)

• Access to KnowBe4’s industry-leading platform.
• Simulated phishing attacks and automated campaigns.
• Interactive modules, videos, games, and newsletters.
• Enterprise-strength reporting for ROI tracking.

6. Network and Server Management (SMB and SMB Plus)

• Planning, configuration, and management of:
  • Microsoft Active Directory & Services
  • DNS & DHCP
  • File, Database, Print, and Remote Desktop Servers

7. Strategic IT Planning (SMB Plus)

• Unlock the potential of technology investments.
• Align IT strategy with business goals. [mennotech.ca]

8. Microsoft 365 Total Protection (SMB Plus, or Addon)

• Backup and compliance for mailboxes, Teams, OneDrive, and SharePoint.
• Spam filtering and malware protection with Hornetsecurity.
• Automated and manual backup options.

9. Hosted VOIP Services

• Full VOIP system setup and support.
• Features include IVR, call recordings, conference calls, voicemail, and more.
• 99.9% uptime guarantee and flexible month-to-month billing.

Plan Options

• Solo Plan – For home businesses (up to 2 users): $45/user/month.
• SMB Plan – For small businesses: $75/user/month.
• SMB Plus Plan – Advanced features for growing businesses: $105/user/month.

Modular Add-On Services

• Security Plan 1: $15/month – SentinelOne Control license.
• Security Plan 2: $25/month – SentinelOne Complete license with Blackpoint Cyber SOC threat hunting and monitoring.
• Security Awareness Training: $15/month per user.
• 365 Total Protection: $15/month per user.